Shipping Policy

Thank you for choosing Zip 28 for your shopping needs. We are committed to delivering a seamless experience ensuring timely delivery of your orders. Kindly take a moment to review our shipping policy outlined below, which highlights our dedication to providing efficient service and customer satisfaction:

Order Processing Time

Orders are usually processed within 5-10 business days upon payment confirmation, excluding weekends and holidays. This processing period allows us to prepare and fulfill your order with care and attention to detail. We appreciate your patience as we work to ensure your satisfaction with each purchase.

Shipping Methods

At Zip 28, we provide a range of shipping options tailored to your location and preferences. Choose from standard or expedited shipping methods during checkout. Our platform offers transparent shipping rates and estimated delivery times, ensuring you can select the option that best suits your needs and timeframe.

Delivery Timeframes

Delivery times may differ based on your shipment address and the shipping option you choose. Depending on the mail service, standard shipment typically takes 5 to 10 days; if the item is out of stock, it may take up to 14 days. 

Order Tracking

You’ll receive an automated shipping confirmation email to the provided address following dispatch. It contains detailed tracking information for convenient online monitoring. Our devoted customer support team can help you promptly with any concerns or questions regarding your shipment.

Shipping Restrictions

We currently ship to [list of countries or regions where shipping is available]. We do not deliver to P.O. boxes or APO/FPO addresses.

Shipping Costs

The weight of your order and the delivery option you choose will determine how much shipping will cost. When you check out and before you finish your transaction, the delivery cost will be shown.

Customs and Duties

Please be aware that upon delivery of overseas goods, customs duties and taxes may be assessed. The recipient has full responsibility for these charges, which are not included in the order total. To prevent any unforeseen costs when their product is delivered, we suggest clients become familiar with the customs laws of their nation.

Shipping Delays

Even while we work hard to deliver your goods on time, shipping delays might occasionally occur due to uncontrollable factors like bad weather, delays at customs, or problems with carriers. In these circumstances, we really appreciate your understanding and patience.

Order Modifications

Once an order is placed, we cannot alter shipping addresses or methods. It’s crucial to ensure accuracy in your shipping details before finalizing the purchase. This policy helps streamline our shipping process and ensures timely delivery of your items. Thank you for your understanding and cooperation.

Contact Us

Kindly contact our customer service staff if you have any queries or issues about our shipping policies or the status of your order at / 310-927-6032.

By placing an order with Zip 28, you consent to follow the guidelines in our shipping policy. We appreciate your business and strive to provide exceptional service every step of the way. Thank you for choosing Zip 28!